Shipping & Returns
Worldwide shipping.
Easy returns.
International delivery with duties and taxes included. Help from the KYS team, before and after your order.
Your checkout total is your final price.
Shipping options and the exact cost are shown before you pay.
Shipping at checkout
Enter your address to see delivery options and the exact cost. Everything is shown before you place your order.
No extra import fees
Duties, taxes and customs clearance are included. Your checkout total is the price you pay — no extra import bill on delivery.
4–8 business days
Estimated delivery for in-stock items under normal transport conditions. Your parcel is tracked, so you can follow its journey.
Easy returns
Changed your mind? Contact us within 14 days of delivery. We’ll explain the process and help you arrange your return.
We take care of the import costs.
We ship Delivered Duty Paid (DDP) to every destination we serve. Applicable import duties, taxes and customs clearance are included in your checkout total. If a carrier asks for an unexpected import payment, contact us before paying.
A 2-year worldwide warranty
Wherever you order from, your product comes with our 2-year warranty. Our team is here to help after delivery, too.
View coverage and conditionsReal people, ready to help
Unsure about delivery, voltage or a return? Ask the KYS team directly. We’ll help you choose with confidence and guide you if something goes wrong.
post@kysnorway.comDelivery to your country & pre-orders
Available destinations and shipping options appear at checkout. Delivery estimates vary by destination and service. For pre-orders, check the dispatch estimate on the product page. No shipping option for your address? Ask us.
How returns work
Email us with your order number before returning anything. For change-of-mind returns, the return shipping charge equals your original delivery charge. We confirm the amount and instructions first. See our Returns & Refunds Policy for eligibility, refunds and your consumer rights.
Warranty or a problem with your order?
Your 2-year warranty applies worldwide. If an item arrives damaged, or a carrier requests an unexpected import payment, contact us with your order number and photos or the payment request. View warranty coverage.
A question before you order?
Ask our team